singpass counter​ 12 25

Singpass counter is a physical service point where you can get help with Singpass issues or applications.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Be sure to have your NRIC or FIN ready—this speeds up the process and ensures staff can address your request.

Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.

Whether you’re a new user read more setting up Singpass for the first time or need help regaining access to your account, the Singpass counter provides quick and reliable support in person.